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Privacy policy


Identification of the Parties

The party of the first part, Global Travel Booking, S.L.U. with registered offices at Calle Tomas Miller 47, 5 Derecha, 35007, Las Palmas de Gran Canaria (Spain), and Tax ID (C.I.F.) No. B76122639; The party of the second part, Vive Hotels, (hereinafter, the Platform);

And the party of the third part, the individual (hereinafter, the User), who freely accesses the webpage.

The policies set forth below govern access to booking.vive-hoteles.com (hereinafter, the Website) and use of the Internet address belonging to Global Travel Booking, S.L.U. (hereinafter, Onlinetravel), as well as the information provided by the User of the Website.
  1. The User may freely access the Website with no obligation whatsoever to provide personal information.
  2. When the User signs up as a registered client of the Platform, doing so shall be construed as his/her express acceptance of the General Conditions. Registration may be accomplished in one of two ways:
    • Simple registration, done voluntarily for purposes of receiving offers, bulletins and advertisements for tourist products and services offered through the Website, for which the User is required to establish a password and provide his/her First Name, Last Name, Country of Residence, Contact Telephone Number, language and email address.
    • Obligatory registration prior to contracting a specific tourist service offered through the Website, which implies the User's explicit acceptance of the corresponding provider?s General Conditions for contracting its services.In this case, in addition to the information listed in the previous paragraph, the User is obligated to indicate his/her National ID number or Passport number.
  3. The User grants his/her express consent to receive electronic communications containing commercial advertisements and news pertaining to the Platform and the products or services it sells or promotes. The Platform also provides means whereby the User may avail of the abovementioned methods of contact in order to revoke his/her consent (opt out).
  4. All of the content, trademarks, logos, images, etc. displayed on the Website are protected by the intellectual and industrial property rights, patents, trademarks and copyrights of Onlinetravel, which are expressly reserved by Onlinetravel and, when applicable, any other persons or companies that figure as the authors or holders of such rights. Any violation of the abovementioned rights shall be prosecuted in accordance with currently effective legislation. Therefore, it is strictly prohibited to reproduce, exploit, alter, distribute or publicly communicate any of the Website content through any means for any use other than legitimate informational purposes or for the User to contract the services offered therein. In any event, doing so shall require the prior written consent of Onlinetravel.
  5. The User acknowledges that the operation of this service is governed by Spanish legislation. Onlinetravel reserves the right to make any changes it deems appropriate in observance of the terms and conditions envisaged in the General Law in Defence of Consumers and Users (Law No. 1/2007), the various regulations governing the activities of travel agencies in the Autonomous Communities and the various legal amendments to and supplemental regulations of the legislation related to free access to the activities of services and their performance.
  6. The process of uploading data to the Website on the part of the User, as well as the uploaded information, itself, shall be protected through the most modern electronic security techniques currently available on the Internet. Likewise, any supplied data that is stored in our databases shall be equally protected through security systems that impede unauthorised third-party access. If the contracting party wishes to access, correct or delete his/her data in accordance with Comprehensive Law No. 15/1999 of September 13th (Protection of Personal Information), he/she shall have the right to access the automated registry at any time in order to exercise his/her right of correction, deletion or dispute, within the terms compiled under data protection legislation. For such purposes, the owner of the information must send a letter to Global Travel Booking, S.L.U. at the address indicated above, including his/her username, password, requested action and address for sending confirmation that the action has been performed as requested.

    Onlinetravel will make every reasonable effort to employ the most up-to-date technology in order to ensure the effectiveness of its security systems.
  7. Any links to other web pages that may appear in the Agency?s Website are offered to the User for purely informational purposes, therefore Onlinetravel shall not be held liable in relation to any products, services or content offered or supplied in those pages that are linked to the Agency?s other domains and/or web properties.
  8. Onlinetravel shall not be held liable for any lack of veracity, updates or accuracy that may exist in the data or information on offers, products or services, prices, routes, distances, features or any other data about the products and services offered or provided through the Website by the providers of such products or services or by package tour organisers.
  9. The Website utilises advertising servers with the goal of providing promotional content that will be seen by the User on the web pages. These advertising servers utilise cookies, which allow them to adapt the promotional content to the demographic profile of each User. However, the User?s computer system provides him/her with the option of disabling their use.

    If you would like more information on the use of cookies, how to accept or reject them and data collection practices, please click here. Under no circumstances do these cookies collect personal information.


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